Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

WALTHAM, Mass., Feb. 05, 2026 (GLOBE NEWSWIRE) -- Rocket Software, a global technology leader in modernization software, announced the one-year anniversary of Rocket ® DataEdge™, its enterprise data ...

Choice Hotels International Inc., the world’s second-largest hotel franchiser, is upgrading its customer data integration (CDI) software as part of a drive to boost room bookings and revenue while ...

MIDDLETOWN, DELAWARE, UNITED STATES, July 31, 2024 /EINPresswire.com/ -- Tekpon, a leading online marketplace for software solutions, has announced its latest list ...

IBM said last week it plans to acquire DWL, a customer-data-integration software maker, to strengthen its information management middleware portfolio. The company’s DWL Customer software is a ...

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets built and used. Customer Data Platforms (CDPs) were once hailed as the answer ...

Businesses are struggling with the rapidly increasing volume, speed and variety of information being generated today – what's come to be known as big data. Companies are seeking technologies that not ...

IBM said Monday it will acquire customer data integration software maker DWL to strengthen IBM’s information management middleware portfolio. Financial terms of the deal were not disclosed.